Upsell shows 3x products instead of one

Roadmap

Voters 12

J
J
E
+ 1 voters

A
+ 5 anonymous

Live

JKMDF

I'd love to show 3x products to 'complete the look' instead of just one.
See attachment.

05-17-2023 -

Activity Newest / Oldest

JKMDF

Hi Jamie,

I see that this was put in place but it's not quite what I was after. I should have been clearer: I wanted to show three products in columns under the upsell area (not recommended products) exactly as the picture attached.

The new update just adds more space and mess to the page unnecessarily. Can we rework this to show columns exactly as attachment?

Jamie (Product Manager)

Hi! Unfortunately we couldn't fit this design into the 5.3.0 release due to time constraints, but we have this in our backlog.

To properly build a 3 column design, we have to develop a custom slider for mobile and tablet screen sizes because the products are too small without it. Small images can cause usability errors as they are difficult to click when using a touch device.

ANGIE RODRIGUEZ

Is this live for the newest version only?

Jamie (Product Manager)

Yes! This is only available in version 5.3.0 (and future releases).

Stephan SP

This looks great, thanks! One question, it doesn't seem to work to choose the metafield "Complementary products" from the Search&Discovery app as a source for the product list. Is this a bug or not planned?

Jamie (Product Manager)

Hi Stephan! This was implemented for "Upsell" but not "Complimentary products". The difference is that "Upsell" allows products to follow your customers to the cart (more info: broadcast.invisiblethemes.com/upsell/upselling/upselling#cart-promotions) whereas that's not possible with the built-in Shopify functionality. I'll add your request to our backlog though!

ANGIE RODRIGUEZ

Hello! Do we need to update the theme to be able to see this feature live?

Jamie (Product Manager)

Hi Angie! Yes you'll need to update in order to use this feature.

Jamie (Product Manager)

Status changed to: Live

Mel

Agree!!

Jamie (Product Manager)

Status changed to: In progress